Returns & Refund Policy

Thank you for supporting Cyborg Jesus. Because every single item is custom-printed especially for you once an order is placed, we operate a little differently than traditional off-the-rack retailers.

Please read our return and refund policy carefully before completing your order.

Made Just for You (No Change of Mind or Sizing Exchanges)

Because all our apparel and products are printed on demand, we do not accept returns or exchanges for incorrect size selection, color choice, or change of mind.

  • Tip: To ensure the perfect fit, please refer closely to the specific size guide provided on each product page prior to placing your order.

Damaged, Defective, or Misprinted Items

We take quality seriously and want you to love what you wear. If your item arrives damaged, flawed, or with a clear manufacturing or print defect, we will gladly arrange a free replacement or a full refund.

To qualify for a replacement or refund:

  1. You must notify us within 30 days of the product’s delivery date.
  2. Contact our support team on our Facebook page https://www.facebook.com/cyborgchrist/ with:
    • Your Order Number.
    • The email address used at checkout.
    • Clear, well-lit photographs showing the defect, damage, or misprint (including a photo of the item laid flat to show the full placement/issue).

Once we verify the issue, we will immediately submit a request for a replacement to be printed and shipped to you at no additional cost, or issue a refund back to your original payment method.

Note: Please do not ship damaged items back to the return address on the package unless explicitly requested by our support team, as packages returned to the production facility cannot be processed manually.

Incorrect Address & Unclaimed Packages

  • Wrong Address: If an incorrect or insufficient shipping address is entered at checkout, the carrier may mark the package as undeliverable or return it to the print facility. We are not responsible for orders lost or returned due to incorrect details provided at purchase. Reshipment costs for orders with incorrect addresses will be the responsibility of the customer.
  • Unclaimed Shipments: Shipments that go unclaimed at local pickup points or customs and are returned will require additional shipping fees if you wish to have them resent.

Order Cancellations & Edits

Because our print network processes orders almost immediately to ensure rapid delivery, changes to your order (such as updates to sizing, shipping address, or cancellations) can only be accommodated within a very small window. If you notice a mistake, please reach out to us at via our Facebook Page https://www.facebook.com/cyborgchrist/ as quickly as possible. Once an order enters production, it cannot be canceled or modified.

Questions?

We are here to help! If you have any questions regarding your order or our policy, reach out to us at: